Privacy Policy

This Privacy Policy explains how Healthcare Now Limited, trading as Weight Loss Injections, collects, stores, uses, and protects your data. We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Who We Are

Weight Loss Injections is operated by Healthcare Now Limited, registered in Ireland under Company Number 662525. We act as the Data Controller for the personal data we collect via our website and services. In specific contexts, such as enabling healthcare professionals to provide services, we may act as a Data Processor on their behalf.

What Information We Collect

We may collect the following types of data:

Personal information: Name, address, date of birth, phone number, email
Health information: Details relevant to your weight loss goals and suitability for treatment
Payment information: Collected via a secure third-party processor (e.g. Stripe)
Usage data: IP address, browser type, device information, website activity
Marketing preferences: If you opt-in to receive promotional communications

We collect data when you fill in online forms, interact with our team, place an order, or use our website.

Why We Collect Your Data

We collect and process your data for the following reasons:

To provide our services, including consultations and prescriptions
To comply with legal and medical record-keeping obligations
To process payments securely
To communicate with you about your care and treatment
To improve our website and services
To send you marketing materials if you have opted in

We will only collect health-related data with your explicit consent and will always process it with the utmost care and confidentiality.

Legal Basis for Processing

We rely on one or more of the following legal bases:

Your consent
The performance of a contract
Compliance with a legal obligation
Our legitimate interests (e.g. improving our services)

Who We Share Your Data With

We may share your data with:

Licensed healthcare professionals involved in your treatment
Our technology providers (e.g. hosting and payment platforms)
Regulatory or legal bodies when required by law

All third parties are contractually required to handle your data in accordance with GDPR.

How We Store and Protect Your Data

We use secure systems and protocols to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored on secure servers within the EU.

Payment data is handled through Stripe, which is PCI-DSS compliant. We do not store full payment details on our servers.

How Long We Keep Your Data

We retain your personal data only as long as necessary to:

Fulfil our services
Meet legal obligations (e.g. medical records retention)
Defend legal claims
Maintain business records

Health-related data is typically retained for a minimum of 8 years as required by Irish medical guidelines.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Request corrections
Request deletion
Restrict or object to processing
Withdraw your consent
Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

You can contact us anytime to exercise your rights at [Insert Email Address].

Cookies

We use cookies and similar technologies to improve user experience and track website performance. For more, please see our Cookie Policy.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website with the effective date clearly marked.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact: hello@weightlossinjections.ie